What the Data Act is and what it provides for
Regulation EU 2023/2854, known as the Data Act, governs access to data generated by digital devices and services, requiring that such access take place under conditions of fairness, security, and transparency, with specific reference also to cloud services.
From the customer's perspective, the Data Act:
- guarantees the right to receive their own data in a structured, commonly used, and machine-readable format;
- requires the cloud service provider to facilitate the export and transfer of data, including to another provider;;
- requires that data export take place without unjustified costs and within reasonable timeframes.
Within what timeframe is it possible to request data export?
The provider must make available to the end user a mandatory maximum transitional period of 30 calendar days from the date of termination of the relationship, during which the user may download or transfer their data.
As indicated in Article 25, paragraph 2, point (g), of
Regulation EU 2023/2854:
"g) a minimum period for data retrieval of at least 30 calendar days, starting after the termination of the transitional period that was agreed between the customer and the provider [...]".The options available for Aruba Cloud customers
Under the Data Act, the ability to export data depends on the type of Aruba Cloud service used. The methods and any limitations may vary depending on the service.
In general, the customer may: